Welcome to the website of La Maison Franck Namani

 

Shopping

To order items from our website, you can find your desired products via our collections and our online catalog. You can also search for specific items by entering their name and pressing the search button.

When you have located a product you wish to order, click on the product image or name to view its detailed information. On this screen you can then select the colour, size, and enter the quantity you wish to order. Click “Add to Cart” to save the product to your personal shopping cart.

Please note that all our sizes are Italian. When selecting your size, each product has a link to the size chart to help you determine your ideal size. If you have purchased any products from Franck Namani in the past and you find the size fits well, we recommend you order the same size.

Repeat the above steps to complete your shopping cart. If you need to remove items or modify quantities then you can do this on the shopping cart page.

Once you have added all the products you wish to purchase, you can then proceed to order by pressing Checkout.

 

Checkout

To order you can register a new account or login with an existing email address and password. Having an account on our website means you can easily access a full history of your orders with us, as well as benefit from other personalisation features (if you would like more information about how we manage your personal data, please check our Terms of Use and Privacy Policy). If you prefer, you can also order as a guest without having to register an account or login.

During the checkout process you must enter your billing address. Optionally you can enter in a different shipping address if you require the delivery to go to a separate location from the billing address. Please always double check your information to ensure that it is correct. We use FedEx to send all orders out and delivery is always free. A signature will be requested when you will receive the parcel.

Important notice

Due to the nature of some exclusive materials used in our luxury products we cannot guarantee that they are available for ordering and shipping to your destination. During the checkout process our website will notify you if you qualify for shipping and will prevent you from proceeding if we cannot effectively ship you the requested products.

Read more about shipping →

Once all your billing, shipping and contact information is entered and completed, you can proceed to the secure payment via our third-party payment processing service PayPal. You can pay by using a credit card (you do not need a PayPal account to pay with credit card) or by using your PayPal account.

Read more about payment →

 

Help and customer support

If you have any difficulties using our website our customer support team is at your disposal by phone at +33 (0) 1 49 52 98 51 or by email at contact@francknamani.com (please note online customer support hours are from 10am–6pm Monday–Friday, UTC+01:00 Central European Time).

If you wish to order directly from one of our 4 boutiques located in the world, you can find the contact information on their respective pages:

Free shipping

On all orders with FedEx

Questions?

Email or call us if you need help

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