Welcome to the website of La Maison Franck Namani
To order items from our website, you can find your desired products via our collections and our online catalog. You can also search for specific items by entering their name and pressing the search button.
When you have located a product you wish to order, click on the product image or name to view its detailed information. On this screen you can then select the colour, size, and enter the quantity you wish to order. Click “Add to Cart” to save the product to your personal shopping cart.
Please note that all our sizes are Italian. When selecting your size, each product has a link to the size chart to help you determine your ideal size. If you have purchased any products from Franck Namani in the past and you find the size fits well, we recommend you order the same size.
Once you have added all the products you wish to purchase, you can then proceed to order by pressing Checkout.
During the checkout process you must enter your billing address. Optionally you can enter in a different shipping address if you require the delivery to go to a separate location from the billing address. Please always double check your information to ensure that it is correct. We use FedEx to send all orders out and delivery is always free. A signature will be requested when you will receive the parcel.
Due to the nature of some exclusive materials used in our luxury products we cannot guarantee that they are available for ordering and shipping to your destination. During the checkout process our website will notify you if you qualify for shipping and will prevent you from proceeding if we cannot effectively ship you the requested products.
Once all your billing, shipping and contact information is entered and completed, you can proceed to the secure payment via our third-party payment processing service PayPal. You can pay by using a credit card (you do not need a PayPal account to pay with credit card) or by using your PayPal account.
Help and customer support
If you have any difficulties using our website our customer support team is at your disposal by phone at +33 (0) 1 49 52 98 51 or by email at email@example.com (please note online customer support hours are from 10am–6pm Monday–Friday, UTC+01:00 Central European Time).
If you wish to order directly from one of our 4 boutiques located in the world, you can find the contact information on their respective pages: